Age restrictions and identity verification
Winners Casino is only accessible to players aged 18 and above. During registration, you will be asked to confirm your age. Verification of your identity is required before you can make deposits or withdraw winnings.
The casino works with regulatory authorities to ensure compliance with these age requirements. Providing false age information can result in your account being closed.
Self-exclusion and gaming limits
Winners Casino offers a self-exclusion tool that allows you to temporarily or permanently suspend your account. This is an effective option if you want to control your gaming behaviour.
You can also set deposit limits to ensure you don't spend more than you can afford. These limits can be set daily, weekly or monthly.
Recognising problem gambling behaviour
Problem gambling can manifest in various ways: you play longer than intended, try to recover losses, or neglect other responsibilities.
If you notice these warning signs in yourself or others, it is important to act quickly. Use the self-exclusion feature or seek external help.
- Playing with more money than planned
- Repeated unsuccessful attempts to reduce gambling
- Gambling as an escape from problems
- Using credit to finance gambling
Local and international support resources
Several organisations offer support for problem gambling. These services are independent from Winners Casino and can help you free of charge.
Contact a local support service in your country or use international support services if you need assistance. Professionals can help you understand and manage problematic gaming behaviour.
- Free counselling from specialised organisations
- Confidential support without judgement
- Self-help groups for those affected and their families
- Information on local resources by region
Responsible gambling as standard
Winners Casino encourages all players to gamble responsibly. This means setting realistic limits, playing only with money you can afford to lose, and taking regular breaks.
Gambling should be entertainment, not a source of income. Understand that the house always has a statistical advantage.
- Set a budget limit before you play
- Set time limits for your gaming sessions
- Regularly review your gaming habits
- Use gaming limits and self-exclusion tools
- Take regular breaks from gambling
FAQ
How can I self-exclude my account?
You can request self-exclusion through your profile in account settings. Alternatively, you can contact customer support for assistance. Self-exclusion takes effect immediately.
What spending limits can I set?
Winners Casino allows you to set daily, weekly and monthly deposit limits. You can adjust these limits at any time in your account settings.
Is gambling a safe investment?
No. Gambling should only be viewed as entertainment. The mathematical odds always favour the casino. Play only with money you can afford to lose.
Where can I find help for problem gambling?
Several organisations offer free support. Search online for counselling services in your region or use international support services for gamblingela addiction.
Can I change my limit at any time?
You can adjust your limits through your account. Please note that increases may only take effect after a waiting period to avoid impulsive decisions.
